Privacy Policy
1. Information About the Collection of Personal Data and Contact Details of the Data Controller
1.1
We are pleased that you are visiting our website and thank you for your interest in Olivia Noir. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.
Personal data means any information that can be used to identify you directly or indirectly.
1.2
The data controller responsible for processing personal data on this website in accordance with the General Data Protection Regulation (GDPR) is:
Olivia Noir
Email: info@olivianoir.nl
The data controller is the natural or legal person who determines the purposes and means of processing personal data.
1.3
For security reasons and to protect the transmission of personal data and other confidential content, our website uses SSL or TLS encryption. You can recognize an encrypted connection by the “https://” prefix and the lock symbol in your browser.
No automated decision-making or profiling that produces legal effects or similarly significantly affects users takes place within the meaning of Article 22 GDPR.
2. Data Collection When Visiting Our Website
When you use our website for informational purposes only, we collect only the data that your browser automatically transmits to our server (server log files).
This may include:
- Visited website pages
- Date and time of access
- Amount of data transferred
- Referring website (referrer URL)
- Browser type and version
- Operating system used
- IP address (where applicable, anonymized)
The processing is based on Article 6(1)(f) GDPR and our legitimate interest in ensuring website stability, security, and functionality.
3. Cookies
Our website uses cookies to improve user experience and enable certain website functions.
Cookies are small text files stored on your device. Some cookies are deleted automatically when you close your browser (session cookies), while others remain stored on your device (persistent cookies).
Cookies may collect information such as:
- Browser settings
- Device information
- IP address
- Usage behavior
The legal basis for processing personal data through cookies is:
- Article 6(1)(b) GDPR where cookies are necessary for contract performance.
- Article 6(1)(f) GDPR where cookies are used based on our legitimate interests.
- Article 6(1)(a) GDPR where consent is required.
You may adjust your cookie preferences at any time through our cookie banner or your browser settings.
Please note that disabling cookies may limit certain website functionalities.
4. Contacting Us
If you contact us via email, contact form, or other communication channels, we process the personal data you provide to handle your request.
The legal basis for processing is:
- Article 6(1)(f) GDPR (legitimate interest in responding to inquiries)
- Article 6(1)(b) GDPR if your inquiry relates to a contract or purchase
Your data will be deleted once your request has been fully resolved unless statutory retention obligations require otherwise.
5. Customer Accounts and Contract Processing
When you place an order or create a customer account, we process the personal data necessary to fulfill the contract.
This may include:
- Name
- Address
- Email address
- Telephone number
- Payment information
- Order details
The legal basis is Article 6(1)(b) GDPR.
Data is stored only as long as necessary for contractual purposes and applicable legal retention obligations.
6. Email Marketing and Newsletters
6.1 Newsletter Subscription
If you subscribe to our newsletter, we will use your email address to send updates, promotions, and information about our products and services.
We use a double opt-in procedure to ensure valid consent.
The legal basis is Article 6(1)(a) GDPR.
You may unsubscribe at any time using the unsubscribe link included in every newsletter or by contacting us at:
6.2 Marketing to Existing Customers
If you have purchased products from us, we may send you information about similar products and services based on our legitimate interest under Article 6(1)(f) GDPR.
You can object to such communications at any time.
7. Order Processing and Payment Providers
To fulfill your order, we may share relevant personal data with:
- Shipping companies
- Payment providers
- Technical service providers involved in order fulfillment
The legal basis is Article 6(1)(b) GDPR.
PayPal
If you choose PayPal as your payment method, payment data will be processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.
For more information, please consult PayPal's Privacy Policy.
Klarna / SOFORT
Where available, payments through Klarna or SOFORT will be processed by the respective provider in accordance with their privacy policies.
8. Review Requests
With your consent, we may send a one-time email inviting you to review your purchase.
The legal basis is Article 6(1)(a) GDPR.
You may withdraw your consent at any time.
9. Social Media Integrations
Our website may contain links or integrations with social media platforms such as:
- TikTok
These integrations are designed to minimize automatic data transmission. Data will only be transferred when you actively interact with the relevant feature.
Please refer to the privacy policies of the respective platforms for more information.
10. Analytics and Online Marketing
Subject to your consent where required, we may use analytics and advertising technologies to improve our services and marketing efforts.
This may include:
- Google Analytics
- Google Ads Conversion Tracking
- Google Remarketing
- Meta (Facebook) Pixel
The legal basis is:
- Article 6(1)(a) GDPR (consent)
- Article 6(1)(f) GDPR (legitimate interest where applicable)
You can withdraw your consent at any time via our cookie settings.
11. Data Retention
We retain personal data only for as long as necessary for:
- Contract performance
- Compliance with legal obligations
- Resolution of disputes
- Enforcement of agreements
After applicable retention periods expire, data will be securely deleted or anonymized.
12. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent (Art. 7 GDPR)
- Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
If you wish to exercise any of these rights, please contact us.
13. Right to Object
Where personal data is processed based on legitimate interests pursuant to Article 6(1)(f) GDPR, you have the right to object at any time for reasons relating to your particular situation.
If your personal data is processed for direct marketing purposes, you have the right to object at any time and free of charge.
14. Contact
If you have any questions about this Privacy Policy or how we process your personal data, please contact:
Olivia Noir
Email: info@olivianoir.nl